Efficiency is so important in business because time is directly proportional to money. So, if your restaurant isn’t serving customers quickly enough, you’re losing out on more potential profits. You need to be aware of your restaurant order management system Malaysia. In this article, we will tell you three methods -of ordering food.
Waiter
First of all, is using a waiter or waitress that everyone must know. A waiter is the most common way to order food in a restaurant. An employee will frequently approach your customer and inquire whether or not they are ready to order their food and beverages. This is the traditional method used by hospitality services around the world and is difficult to replace. A restaurant ordering system reveals a great deal about the establishment.
Waiting service is almost always available in posh, high-profile restaurants. A fast-food restaurant, such as McDonald’s, requires customers to order at the counter. One of the most advantageous aspects of hiring staff to take food orders is that you can express your appreciation and value to them. This is accomplished by incorporating a tip structure into their work. This will keep them happy and, hopefully, raise the mood in your restaurant.
Counter
The second method is ordering at the counter. This method is usually used at fast food restaurants. Counter employees at fast food and takeout restaurants are responsible for taking orders, preparing orders for delivery, accepting payment, and delivering orders to customers. Customers must wait at the counter from the time the order is until their order is delivered in the meantime. Orders are transmitted directly to the kitchen with self-service ordering, eliminating order queues and reducing staff workload.
A bar-based ordering model makes more sense if your establishment is more focused on providing drinks to its customers. If food is secondary to drink, as it is in many bars and pubs, you don’t need to provide a waiting service. This is more likely to irritate potential customers than anything else. Similarly, you may want to have your customers order at a counter with you. This system appears to work best in restaurants, where food is prepared much faster than in other establishments.
App/QR Code
The last method is ordering via the app. Whether the restaurant has its own app or you need to scan the QR code to order. A mobile application is an excellent way to order food, which is then made available for pickup. Perhaps your premises prohibit customers from dining at your establishment. If so, this is the ideal ordering system implementation. Customers can choose what they want to eat from the comfort of their own homes before coming into your store, picking it up, and taking it home to eat. You could provide special ‘collection only’ deals that are only available through your app. Domino’s Pizza is particularly good at this. This would significantly increase both sales and revenue.
In the conclusion, you need to know all of these three methods because not all restaurants used the same method. You need to learn if you do not know or you can just simply ask the employee there about the restaurant order management system Malaysia.